SHIPPING & FAQ
Do you only have an online store, do you have other points of sale?
We only have the online store at the moment.
Can I pick up my purchases at your shop?
Of course, just select the "Pick up" option when paying your invoice and pick up your order at our workshop by appointment only.
Our workshop is located in the Villeray district of Montreal, a few steps away from the Jarry metro station, just across from the REV bicycle path.
ADDRESS: 7958 Lajeunesse, Montreal (Quebec), H2R 2J6, Canada
SCHEDULE: By appointment only
What is your return and exchange policy?
We accept returns and exchanges of products up to 15 days after purchase. Return shipping costs are at the customer's expense.
What are the shipping fees?
Quebec: Shipping fees for small items are $8, $15 for orders under 5 kg (10 pounds) and $28 for orders over 20 kg (40 pounds). Delivery is free for orders over 150$ before taxes.
For deliveries outside of Quebec, charges are calculated by Canada Post according to the weight of the order and the destination.
What are your delivery times?
Orders for Quebec are generally shipped and delivered within 7 business days (holidays and w-e not calculated).
For other destinations, here is an estimate: Canada: 5 to 7 business days. United States: 2 business weeks. Europe: 3 to 4 business weeks.